PERSONAL INFORMATION PROTECION LAW

Operation Commencement Date: December 1, 2021
Remote Robotics Inc.
President and Representative Director Hirokazu Tanaka

The "Act on the Protection of Personal Information" (hereinafter the Act), with regard to personal information that is obtained by the Company (Name: Remote Robotics Inc.), which is a business operator handling personal information, prescribes the statutory matters, such as the purpose of use, that should be published or made easily accessible to the individual.
With regard to this public items, the Company states the following.
For the handling of personal information obtained from users through Remolink and other services provided by the Company, please refer to the Handling of Personal Information for Services in the menu of the services.

Details

I. Provision of services in the business

  1. Information to be obtained: Name, name of workplace, e-mail address, content and history of opinions and inquiries, and other information obtained in connection with inquiries.
  2. Purpose of use: (a) Products, parts, and services of the remote robotics platform; (b) Business activities related to products, parts, and services of the remote robotics platform
    • Sale or licensing of products and the provision of services.
    • Advertising, promotion, and sales promotion activities (including use for information analysis and marketing purposes. We may send you information about our products, services, exhibitions, and various events by e-mail, direct mail, etc.)
    • Customer support including after-sales service (including use for registration, identification, emergency contact, etc.)"
  3. Personal information recipient: Joint users are detailed in II-2 below.
  4. Contact Point
    Personal Information Desk at Remote Robotics Inc.
    Address :
    1-7-1 Kounan, Minato-ku, Tokyo, 108-0075
    e-mail address : [email protected]

II. Personal Data Items That are Jointly Used

Article 23 Paragraph 5 Item 3 of the Act prescribes, as an exception for third party provision, that in the event of personal data (excluding special care-required information) being used jointly with a specified party being provided to said specified party, and the fact of this along with certain matters being made easily accessible to the individual, said specified party is not regarded as a "third party" referred to in third party provision, and that personal data may be provided to said joint user without obtaining the prior consent of the individual. The Company may, in relation to this article, jointly use the acquired personal data according to the following.

  1. Personal Data Items That are Jointly Used
    Contacting the customer service desk related to the remote robotics platform (regardless of the form, such as contacting the inquiry form on our web page or calling us. It also includes an application for a business meeting).
  2. Range of Individuals or Entities Jointly Using the Personal Data
    Sony Group Corporation(https://www.sony.co.jp/
    Kawasaki Heavy Industries, Ltd.(https://www.khi.co.jp/
    Their subsidiaries and affiliates(https://www.sony.co.jp/SonyInfo/CorporateInfo/Subsidiaries/,
    https://www.khi.co.jp/corporate/network/
  3. The following business activities related to the remote robotics platform
    • Responding to consultations and other inquiries to the contact point
    • Sales of products and provision of related services
    • Provide customer support such as product warranty and repair
    • Reference for product development and service improvement
    • Advertising, promotion, and sales promotion activities (including use for information analysis and marketing purposes. We may send you information about our products, services, exhibitions, and various events by e-mail, direct mail, etc.)
  4. Entity Responsible for The Management of Personal Data
    Remote Robotics Inc.

Notes

  • Matters relating to personal information concerning employment applicants and our employees will be separately notified to the individual or made public.
  • If the Company otherwise individually indicates the purpose of use, etc. by notification to the relevant individual or by means of methods approved in the terms of use, etc., the content of the said individually indicated purpose of use, etc. will supersede the above description. Thank you for your understanding.