Remote Robotics Inc.
Cookie Policy

In order to analyse how customers use our website, and in order to provide more customised services and advertising to each individual customer, etc., Remote Robotics Inc. may use cookies and similar technology to collect certain information.

Cookies and Similar Technology

"Cookie" refers to a small text file which, when a customer accesses the website, is sent to the browser of the customer's computer or mobile device (hereinafter collectively referred to as "device") from the web server, and is stored on the device's hard drive.

Cookies can generally be divided into two categories, 1st Party Cookie and 3rd Party Cookie. 1st Party Cookies are set by Remote Robotics Inc.. Such cookies, in almost all cases, are set for the use of the functions provided on the Remote Robotics Inc. website. On the other hand, 3rd Party Cookies are set by a third party partnering with Remote Robotics Inc. rather than Remote Robotics Inc. itself. For example, some 3rd Party Cookies are set by companies providing advertisement distribution services that are partnering with Remote Robotics Inc., in order to track the customer's browsing activities, so that appropriate online advertisements can be posted in the appropriate location.

"Beacon (or pixel)" is a technology for transferring information from the customer's device to the server. A beacon can be embedded in email and online content such as images and videos, allowing for servers to read specific types of information from the customer's device, to recognise that the customer has seen specific content, or has opened / previewed an email, and to record information such as the date of viewing and IP address, etc.

Purpose of Use of Cookies and Similar Technology

Article 23(5)(iii) of the Act on the Protection of Personal Information provides that, as an exception to the provision of personal data to a third party, if personal data (excluding personal information requiring consideration) that is used jointly with a specific person is provided to that specific person, and that person and certain other matters are made readily accessible to the individual, the personal data does not fall under the category of "third party" as used in the provision of personal data to a third party and may be provided to that joint user without the individual's prior consent. The Act stipulates that personal data can be provided to a co-user without obtaining the consent of the individual in advance. In this regard, we may share the personal data we have acquired in accordance with the following items.

（1）The cookies and similar technology described above are technologies established so that, when the customer browses the internet in general, or uses a specific online service, the customer's device is recognised automatically, and the service can be used continuously from the previous time, without the customer having to repeatedly input the same information. Storing detailed settings such as web browsing history in cookies on your device enables you to improve the convenience of browser functionality and website access. Remote Robotics Inc. may use cookies and similar technology for the use of collected information, to analyse how the customer uses the website (access status, traffic, routing, etc.), to improve the performance of the website itself, and for improvements to the services provided to the customer by Remote Robotics Inc. through the website. In addition, when performing such analysis, the following tools will be mainly used, and the above information may be also provided to the tool provider and be used for advertisement distribution, etc. to you.

（1）Adobe Analytics

（2）Google Analytics

  • Tool Provider : Google Inc
  • Google Privacy Policy :https://policies.google.com/privacy
  • Information collected through the tool: Customer's website usage status (access status, traffic, routing, etc.)

Method for Refusing Cookies and Similar Technology

（1） Method for Refusing All Cookies

Cookies on a customer's device will remain on the device until they are deleted by the customer or until the fixed expiration period has elapsed. Almost all browsers are set to automatically accept cookies by default; however, a customer may disable cookies by changing the browser settings. It should be noted that, if cookies are disabled, some website functions may become unavailable, and some pages may no longer display correctly, so please bear this in mind. For example, the customer may encounter inconveniences such as being unable to log in and access their Remote Robotics Inc. account, being unable to make a purchase, or being unable to register a Remote Robotics Inc. online warranty.

Please refer to the following URLs for information on the most common browsers, and how to change cookie settings.

Apple Safari
https://support.apple.com/ja-jp/HT201265
Google Chrome
https://support.google.com/chrome/bin/-answer.py?hl=ja&answer=95647&p=cpn_cookies
Microsoft Internet Explorer
http://windows.microsoft.com/ja-jp/windows7/How-to-manage-cookies-in-Internet-Explorer-9
Mozilla Firefox
http://support.mozilla.org/ja-jp/kb/Cookies

（2） Method for Refusing Specific Cookies

The method for stopping the provision of information for the tools stated in Section (2) of the preceding Article is stated on each of the following respective URLs. However, if you would like to delete all such cookie information, please be aware that you may be subject to restrictions in the use of the products and services provided by each company. Main Tool Provider Privacy Policy

Main Tool Provider

Privacy Policy

Method for Stopping Information Transmission

（3） Method for Refusing Beacons

As web beacons using online contents are the same as described disabling Cookie above, you can refuse them. You can generally disable web beacons in email messages by not downloading images contained in message you receive, this method is dependent on the function of your email software, and it will not necessarily be the case that beacons are always disabled.